Privacy Policy

At AstroNova, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, and protect the information that is collected through our website, www.astronova.co.za.

Information We Collect:

We may collect personal information from customers when they place an order, register an account, or subscribe to our newsletter. This information may include:

Name

Email address

Shipping and billing addresses

Payment information

We may also collect non-personal information such as website usage data, browser type, and IP address.

How We Use Your Information:

We use the information collected to provide our customers with a seamless shopping experience and to improve our services. Specifically, we use the information to:

Process orders and payments

Provide customer service and support

Send promotional materials and newsletters (with the option to opt-out)

Improve our website and services

Comply with legal obligations

We do not sell or rent our customers' personal information to third parties for marketing purposes.

Data Security:

We take the security of our customers' personal information seriously and take measures to protect it. We use industry-standard security measures such as encryption, firewalls, and secure servers to safeguard customer information. However, we cannot guarantee the security of information transmitted through the internet and customers should use caution when providing sensitive information online.

Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these websites or services and customers should review their privacy policies before using them.

Changes to This Policy:

We may update this privacy policy from time to time to reflect changes in our practices. Customers will be notified of any significant changes to this policy via email or through our website.

If you have any questions or concerns about our privacy policy, please contact us at info@astronova.co.za.

Last Updated: 05 June 2025